     Contact the Artist In the Land of Mystical Original Hand Crafted Fairies   Please enter your desired fairy or special order instructions below. We will respond with further instructions to complete your order shortly. Thank you! |
| Order/Inquiry Form: all items required |
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Please contact me using contact form above for Paypal payment address. Thank you!  Customer Service
Warranty / Returns / Customer Satisfaction Guarantee Products come with a 10-day satisfaction guarantee warranty. If you’re not thrilled with any product, send it back for a refund of the purchase price (shipping charges are not refunded). If you choose to return a product, please send an email requesting a RMA number and the reason for your return. Include the order number found on the invoice of the packing slip. Customers are responsible for covering all return shipping costs. We highly recommend using a service like UPS, FedEx, or USPS with delivery conformation, which will provide a tracking number. We take no responsibility for products lost in transit and insurance is suggested. We will process returns after the product has been returned and checked for damages of transit. We regret any inconvience however we cannot refund special order custom crafted products. Domestic Shipping Options & Prices All standard shipping is delivered via USPS Priority Mail. Rush shipping, delivered via USPS Next Day Air is available for most items and addresses (except APOs/FPOs) for an additional cost. Delivery dates are only estimates from USPS and can be tracked via a delivery conformation number. Delivery calculation starts on the first business day after the order is placed (business days are Monday through Friday, not including holidays). Use guaranteed rush shipping to ensure arrival by a specific date. In all cases, we ship to P.O. boxes, APO/FPO, U.S. territories, Alaska, and Hawaii by USPS Priority Mail. Not responsible for time element of the shipping facilty. Order Tracking
The shipping status of purchases can be tracked via USPS. An email will be sent to the email address attached with each order containing a USPS delivery conformation number.
Simply go to: http://www.usps.com/shipping/trackandconfirm.htm and enter the supplied delivery confirmation number to receive tracking information.
International & Canadian Shipping Options & Prices All standard shipping from international and Canadian locations will be shipped via Global Priority Mail. International and Canadian orders incur additional shipping charges usually between $10 and $15. Shipping Time
Our goal is to ship your order as quickly as possible—subject to availability, receipt of payment, and credit authorization. If you have not received an e-mail confirmation within 24 hours of placing your order, please e-mail us. In order for us to provide the best customer service, please include your full name and zip code in your e-mail. Since all products are hand-made the ship time may vary. The majority of our available products will ship the next business after an order has been placed. Our custom, limited edition items may require a lead time. In the event of a required lead time, you will be notified. Pick Up Items A few of our elaborate, oversized fairy objects such as The Enchanted Fairy House are difficult to be shipped commercially and must be delicately handled. All products are available for pickup at our address or by shipper/carrier of your choice. Copyright © 2010 ~ 2015 ~ by Rebecca Ann ~ All rights reserved. Privacy Policy: Your privacy is important to us.To better protect your privacy, the following explains the information we collect and how it is used. As part of the order process, the following information is collected from shoppers:: ~ Name ~ Shipping/Billing Address ~ Email address ~ Phone number. Your information will only be used for the order fulfillment process, to contact customers if they have questions, or to send direct email. We are committed to the security of your information and will never share your informkation with third parties..All transactions are processed via Paypal's secure online checkout system..
Legal notice: The Land of Mystical Fairies website, along with the owner/artist, makes no warranty as to the accuracy, completeness, reliability or fitness for a particular use of the information on this website. The website visitor assumes all liability and waives any and all claims or causes of action against this website, its host, designer, webmaster, and/or owner/artist for all uses of and any reliance on this information. The Land of Mystical Fairies website, along with the website owner/artist, specifically disclaims any and all liability for any claims or damages that may result from providing the website or the information it contains, including any websites maintained by third parties and linked to and/or from the Land of Mystical Fairies website. Links provided to third party websites from the Land of Mystical Fairies website is not an endorsement of the third party website or its content. This paragraph shall accompany all distributions of this information and is incorporated into this information for all purposes. Disclaimer: Some of the images on this website are original creations or have been found from public domain online. If you are the artist or copyright owner of any of the images used on this website, pleasecontact us and we will remove the image or give appropriate credit. NO images were taken from websites displaying a copyright and the majority of images on this website can be readily found on the internet.  Design by Garrity LTD ~ Webmaster - Munson LTD |